Spa Etiquette

ARRIVAL

We recommend that you arrive 15 minutes prior to your scheduled appointment time so that you can enjoy a relaxing transition into your salon or spa services. Arriving late to your service will limit the time of your service, lessening its effectiveness and your pleasure. Your service will end at the scheduled time to accommodate the next guest. After a treatment, its customary to vacate the room within a few minutes, though you are welcome to spend additional time unwinding in the relaxation lounge.

APPOINTMENTS

In order to reserve the treatment and appointment time of your choice, we encourage you to book your appointments in advance. Although it is possible to walk in and schedule an appointment, availability becomes limited and in many cases we are fully committed to other guests.

GRATUITIES

Gratuities are optional and should reflect your level of satisfaction with each service, though anywhere from 10-20% of the price of the service is customary.

 
 
 
 
 

CANCELLATION POLICY

We require a 24-hour cancellation notice which allows us time to fill any cancelled appointments. All spa packages require a 50% deposit that is non-refundable if we receive less than 24-hours notice to cancel or reschedule.

PAYMENT OPTIONS

We accept cash, local checks, Visa, Mastercard, American Express, and Discover. There is a $30 fee for all returned checks.

RATES

Prices are subject to change without notice. Please check out website for the most up-to-date pricing. 

 
CONTACT
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frontdesk@parkavedayspa.com / 585-473-5040

© 2019 by Park Avenue Salon and Day Spa.